Call
Center Solutions
DOW Networks serves call center customers
in Africa, Caribbean, Europe, India, Latin America and
Philippines with hosted applications and international
VoIP services.
The company's flagship offering
for call centers is DOW Net CCS -- a
hosted IP solution built around an award-winning suite
of call center applications. It has a robust set
of features and functionality to meet the needs of outbound,
inbound and blended call centers, worldwide.
DOW Net CCS allows remote monitoring
of agents and call center operations from anywhere with
a high-speed Internet connection. It also provides
real-time statistics and reporting tools that allow
call center managers to define their reporting needs,
collect data and instantly produce reports and statistics
on any combination of sites, queues, campaigns, agents
or clients. In addition to standard reports
that meet most requirements of all call centers, managers
and supervisors can easily generate custom reports on
call center statistics.
Benefits
of a Hosted Call Center Solution
As a hosted solution, DOW Net CCS offers
several key benefits:
 Minimal capital
investment
No IT management
costs
Predictable monthly
operating expenses
Rapid deployment
Easy and cost-effective
scalability
High levels of
reliability and security
24X7 technical
support
Click
below to order DOW NET CCS or call
1 770 937-9735.
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