DOW Networks has a portfolio of solutions to meet the requirements of inbound, outbound and blended call center operations. Click on the links below to learn more about industry-specific call center solutions.
Solutions for Call Centers
Collections Industry
Offering a full suite of call center software including interactive voice response (IVR), call recording, call monitoring, workforce management, and hosted predictive dialer, broadcast dialing and call reporting.
Technical Support Organizations
Many companies provide technical support above and beyond typical customer care. DOW Networks provides call center solutions that make any IP contact center efficient and increase first call resolution.
Customer Service Operations
DOW Networks can give yor call center or company a "virtual office" in more than 50 cities across 16 countries. We offer call queuing software, quality monitoring and all the desktop agent applications needed to run a first-class inbound call center for customer service.
Call 1.888.369.6389 or +1.770.937.9735
DOW Networks Global Headquarters
1000 Circle 75 Pkwy, Suite 500
Atlanta, GA 30339
1000 Circle 75 Pkwy, Suite 500
Atlanta, GA 30339
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| DOW Networks provides leading edge communications technology solutions to contact centers.
